Terms and Conditions

Last Updated: December 2024

Welcome to the website of Hacienda San Raphael Cocina Latina Inc. (“Hacienda San Raphael,” “we,” “us,” or “our”). By accessing or using our website or any of our online services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Hacienda San Raphael Cocina Latina Inc.
Address: 1935 Main St., Longmont, CO 80020, USA
Email: info@haciendasanraphael-co.com
Phone: 303-834-8046

2. Acceptance of Terms

By browsing our website, making a reservation, placing an online order, or interacting with our services, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use of our website.

3. Services Provided

Our website may offer information and services such as:

Restaurant menu and pricing
Online ordering (when available)
Table reservations
Catering inquiries or service requests
Events and promotions information

We reserve the right to modify or discontinue any service at any time without notice.

4. Reservations and Online Orders

Reservations made through our website or third-party platforms are subject to availability and confirmation.
Online orders (if offered) must be completed through our approved ordering system.
Pricing and availability of menu items may change without prior notice.
We reserve the right to refuse or cancel any order or reservation at our discretion.

5. Pricing and Payments

All prices listed on our website or ordering system are in U.S. dollars and may be subject to applicable taxes and service fees.
Payment is required at the time of order or upon service, depending on the platform used.
We are not responsible for additional charges applied by third-party ordering or delivery services.

6. Cancellations and Modifications

To modify or cancel a reservation, customers should contact us directly.
For catering services, cancellation policies may vary and will be stated in the specific catering agreement.
Hacienda San Raphael reserves the right to cancel reservations due to unforeseen circumstances, operational issues, or emergencies.

7. Website Use and Content

By using our website, you agree not to:

Use the site for unlawful, fraudulent, or harmful purposes.
Attempt to disrupt or gain unauthorized access to the website or its systems.
Copy, distribute, or misuse any content without permission.

All website content—including images, logos, menu descriptions, and text—is the property of Hacienda San Raphael Cocina Latina Inc. and may not be reproduced without written consent.

8. Allergens and Dietary Information

While we make efforts to provide accurate allergen and ingredient information, customers must inform our staff of any allergies or dietary restrictions.
We do not guarantee a completely allergen-free environment.

9. Limitation of Liability

To the fullest extent permitted by law:

Hacienda San Raphael is not liable for damages resulting from website inaccuracies, service interruptions, misuse of content, or third-party platform failures.
We are not responsible for losses or damages resulting from allergies, food sensitivities, or misuse of our services unless caused by proven negligence.

10. Third-Party Links and Services

Our website may contain links to third-party services, including delivery platforms, reservation systems, or social media pages.
We are not responsible for the content, policies, or performance of third-party websites.

11. Privacy

Any personal information collected through our website or reservation/order systems is handled in accordance with our Privacy Policy.
We do not sell or share personal data except as necessary to operate our services.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Colorado.
Any disputes will be resolved in the appropriate courts located within Colorado.

13. Changes to These Terms

We may update or revise these Terms and Conditions at any time.
Changes take effect immediately upon posting.
Continued use of the website signifies acceptance of the updated terms.